Refund policy
Return & Refund Policy
30-Day Return Window We accept returns within 30 days of delivery. To be eligible for a return, your item must be in the same condition as when you received it — unused, with tags attached, and in its original packaging. Proof of purchase is required.
How to Start a Return To initiate a return, contact us at support@milea-beauty.com. If your return is approved, we will provide a return shipping label and instructions on how and where to send your package. Items returned without prior approval will not be accepted.
Damaged or Incorrect Items Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at support@milea-beauty.com so we can resolve the issue promptly.
Non-Returnable Items The following items cannot be returned:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care and beauty products
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
Exchanges The fastest way to exchange an item is to return it and place a new order separately once the return is approved.
Refunds Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to post the refund. If more than 15 business days have passed since your return was approved, contact us at support@milea-beauty.com.